Service Help...

ando04 · Joined: 19 Feb 2007 Posts: 4

I currently work for a provider of both equipment and service to an array of different diagnostic imaging systems. I am trying to figure out better ways to serve the imaging community. We currently provide service to both outpatient, hospital, & independent MD's.

I would like to know what you like most about your service provider and what you dilsike most? If you could improve the service or sales on the equipment, how would you do so? I will be in sales of systems soon and I would like to know how much influence RT's have on the facilities final decision of purchasing a new system or not?

Any input would be greatly appreciated, and if anyone has any questions for me, I would love to help answer them. Thanks for your help.
_________________
Metropolitan Medical Imaging
Christian Anderson
www.mmixray.com
866-631-XRAY (9729)

MurphyMobile · Moderator Joined: 26 Aug 2006 Posts: 149 Location: WNC

ando04:

ando04 · Joined: 19 Feb 2007 Posts: 4

Thank you very much for your input I realy appreciate it.
_________________
Metropolitan Medical Imaging
Christian Anderson
www.mmixray.com
866-631-XRAY (9729)

iraydee8 · Power User Joined: 14 Oct 2004 Posts: 64 Location: AZ

I would have to agree with the prior poster! It never fails that the "Upper managment" or Project managers" never get the input from the users. There are many times vendors have to change their installation or modify placement of equitment after it is installed due to better workflow seen by the staff that is using the system.

If they only asked for their opinon prior to the installation this would save time and money, and really help on the moral of the techs using the stuff!
_________________
Medical Information
RadiologyTube - Radiology Video