Question for contract negotiators/business office personnel:

jktsummers · Joined: 12 Feb 2009 Posts: 4

have a question for any contract negotiators or pertinent business office personnel that are willing to weigh in. I work for a company which provides a web-based EMR as well as transcription. Our transcriptionists work in most areas of specialty, but our main focus recently has been radiology.

We currently offer a 2-hour turnaround for dictation at a rate of $0.10-$0.14/wrapped 65-character count line depending on volume and services needed. We do offer 12, 24, and even 48-hour turnaround services (priced accordingly as well). All services are performed by subcontracted transcriptionists, thus keeping our overhead low as we have no building costs or in-house employees.

My question is this: Is this competitive with what you're seeing in the marketplace right now for transcription services? I've done extensive research online and it appears as though we are, but I do know that the bottom line as well as actual turnaround time can often be different than originally posted when it comes right down to negotiation. We'd like to take on more contracts, but want to assess our services and costs against those of others in the marketplace and I'm hoping the best way to do this is to run the above information by a few of you that may have experience with this from the clinic/facilty end of things before aggressively attempting to do so.

If anyone has any experience with this and is willing to offer thoughts, advice, etc, it would be appreciated. Thanks!

RadTrader · Joined: 14 Sep 2009 Posts: 12 Location: Tampa

jktsummers · Joined: 12 Feb 2009 Posts: 4

The name of our company is MEDWest Solutions. We are a company that offers both inexpensive transcription services, as well as electronic medical records database solutions. We have been in the business for over 15 years. We offer transcription rates that are comparable to off-shore rates that start at just .08 cents a line or .0018 a character. Basically, we offer offshore transcription rates but for professional transcription services done here in the United States.

We have several large medical facilities that wanted their records turned around in 2 hours, and we are getting those transcribed reports back to them in 30 minutes. We have a track record you can count on.

You can check us out on the web at medwestsolutions.com. You can also contact me at 1-888-399-1432 ext. 808 if you have any further questions.